Continuous Quality Improvement


In the early 2000s, Clermont County Public Health started its Quality Improvement program to increase efficiency in its work. Since then, CCPH has created a team to look at ways of improving projects, policies, and systems. These projects help us stay focused on our mission of striving to improve Clermont County by preventing disease, promoting health, and protecting the environment.

Each project follows the same four-step plan:

  • Plan — Recognize an opportunity for improvement and plan a change.
  • Do — Test the change. Carry out a small-scale study.
  • Check — Review and analyze the test. Identify what you’ve learned.
  • Act — Take action on your check. Adjust or modify your plan if needed to improve it. If changes or improvements are made to your plan, complete the cycle again.

Each year, a few projects are chosen as we aim to improve continuously.


Performance Management and Quality Improvement Plan Overview